Helping wellness professionals run smoother practices, behind the scenes and beyond the spreadsheets.

Built for the way you actually work.

We help health and wellness professionals get organized, get paid, and get their time back so they can focus on what they do best.

From financial clarity to backend systems, our work is all about strengthening what you’ve already built, creating calm where there was chaos, and helping your business grow in sustainable, strategic ways.

With a home base in Cochrane, Alberta and team members spread across Canada, we proudly work virtually with clients all over the country. 

Meet the Founder

Hi, I’m Cassandra — the founder of Lifeline Virtual Assistance and the first person you’ll meet when you reach out.

After more than a decade working in operations, admin, and finance for health clinics and community programs, I saw a pattern: incredible practitioners were burning out. Not because they weren’t good at what they do, but because the backend of their business was holding them back.

So I started LVA to change that.

What began as admin support quickly evolved into something deeper. I realized that helping clients clean up their books, set up smart systems, and feel truly supported behind the scenes was the key to helping them grow and breathe a little easier while doing it.

Today, I lead a small team of thoughtful, experienced professionals across Canada. We’re collaborative, detail-obsessed, and deeply invested in the people we support.

We’re not here to take over, we’re here to make the backend of your business less overwhelming, more organized, and fully aligned with how you want to work.

Meet the team

We’re a fully virtual team spread across Canada, each with our own specialty but united by a shared commitment to accuracy, privacy, and client care. We collaborate, cross-train, and back each other up, so even if your dedicated VA is away, you’re still fully supported.

Krista — Virtual Assistant and Biller

Rhonda — Bookkeeper and Senior Biller

Jennica — Virtual Assistant

Christine — Virtual Assistant

Jodi — Virtual Assistant

Angela — Virtual Assistant

Lauren — Bookkeeper

Sara — Virtual Assistant

We’re not just here to “do tasks”. We’re here to be a trusted part of your team.

Our clients often tell us they feel more confident, more in control, and less alone in their business after working with us. That’s exactly the point.

A few things we believe:

  • Trust, transparency, and a little humour go a long way

  • Financial data isn’t just for tax season, it’s a strategic tool

  • Systems should make your life easier, not more complicated

  • There’s no one-size-fits-all solution (and we don’t pretend there is)

  • “Lifeline took the admin tasks and bookkeeping off my plate.”

    I was trying to do it all, but I was burning out and things were slipping through the cracks. Their clear communication, attention to detail, and industry-specific knowledge have given me the chance to either rest or work where I'm most needed in my business. They make skillful, trustworthy, wonderful team members.

    – Lindsay, Flow Psychology

  • “Having Cassandra on board has been a game-changer.”

    We came to Cassandra needing support to develop business systems, policies, and procedures — and she jumped in seamlessly. Her guidance brought clarity and structure to a process that had felt overwhelming. As a founder and director with a full clinical practice, her expertise has allowed me to step back from the day-to-day operations and focus more on the bigger-picture goals of the business. Her presence has truly brought a new level of stability and direction to our organization.

    – Jessica

  • “Cassandra and her team have been supportive, knowledgeable, and friendly throughout the whole process.”

    I enjoy working with them and know that I can count on them to help when I need it or feel stuck. Very valuable service, highly recommend.

    – Melanie, Connected Therapy Practice

  • “Lifeline Virtual Assistance has organized and streamlined my records and given me peace of mind.”

    Lifeline Virtual Assistance has provided me with services for my bookkeeping that has given me a lot of peace of mind.

    – Mackenzie

  • “Working with Lifeline Virtual Assistance has been an absolute game-changer for my business.”

    Their team is professional, reliable, and incredibly efficient. They took the time to truly understand the needs of my practice and tailored their support to help streamline our operations. Their expertise and approach have saved me countless hours and allowed me to focus on growing my business and serving clients. Their communication is always clear, friendly, and responsive. I would highly recommend LVA to any business owner looking for dependable and high-quality virtual assistance. Their support has given me more time, peace of mind, and confidence in how my business runs day-to-day.”

    – Alina, Exhale Psychology Group

  • “Cassandra, Lauren, and the team have been great to work with.”

    As a busy professional, it can be hard to stay on top of keeping the books. They really helped by doing a thorough job, explaining financials, and offering support when needed.

    – Jennifer, Stay Curious Psychology

Our Process

Here’s how we get started:

Start with a call.

Book a call so we can learn about your business and the kind of support you need.

Review your proposal.

Review your custom proposal with clear pricing and next steps.

Kick off your systems.

Kick things off with a detailed onboarding and your first check-in.

You started your business to help people, not to drown in invoices, intake forms, and unanswered emails.

If you’re ready for expert, reliable support that actually fits your practice, we’d love to hear from you.

BOOK A CONNECTION CALL